Terms of service

Terms of Service

Effective Date: August 26, 2024

Welcome to Alloy Cards! By accessing or purchasing from our website getalloycards.com or engaging with our services, you agree to the following Terms of Service. Please read them carefully.

1. Use of Our Website

  • You must be at least 18 years old to place an order.

  • You agree not to misuse our website for fraudulent, illegal, or unauthorized purposes.

  • We reserve the right to refuse service or cancel orders if misuse or fraud is suspected.

2. Products & Customisation

  • Alloy Cards specializes in upgrading standard plastic bank cards into custom metal cards.

  • All cards are personalised based on the details and designs you provide. Please ensure your information (e.g., name, design preferences) is accurate at checkout.

  • We are not responsible for errors caused by incorrect details submitted by the customer.

3. Payments

  • All prices are listed in [currency] and include applicable taxes where required.

  • Payment must be completed at checkout. Orders are not processed until full payment is received.

  • We accept refunds or cancellations only as outlined in our Refund Policy.

4. Shipping & Delivery

  • Estimated delivery times are provided at checkout but may vary due to external factors (e.g., logistics delays, customs).

  • Alloy Cards is not liable for delays outside our control once an item has been shipped.

5. Refunds & Returns

  • Because products are custom-made, refunds are only available under the conditions outlined in our Refund Policy.

  • Issues with your order must be reported within 48 hours of delivery.

6. Intellectual Property

  • All designs, logos, and content on alloycards.com are the property of Alloy Cards and may not be copied, reproduced, or resold without permission.

  • Customers retain rights to personal names, logos, or images they submit, but by uploading, you grant Alloy Cards the right to use them strictly for the purpose of creating your custom card.

7. Limitation of Liability

  • Alloy Cards is not responsible for unauthorized use, misuse, or loss of your card once delivered.

  • Our liability is limited to the value of the product purchased.

8. Changes to Terms

  • Alloy Cards may update these Terms from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

9. Contact Us

For questions or concerns, reach out to us at:
📧 info@alloycards.com
📱 WhatsApp: +234 915 434 0641